Western Port Community Support provides emergency relief to the marginalised individuals and families who are experiencing disadvantage within our Community. We also provide a comprehensive support, information and advocacy service.
All services are Free, Confidential, Impartial and Independent. Our endeavour is to at all times offer practical help whilst providing our clients with both a confidential and supportive environment. We always respect the right of our clients to make their own decisions.
We can provide short term assistance through the provision of:
- Emergency Relief / Material Aid
- Food Assistance / Fresh Food Parcels
- Transport Costs (for medical appointments, job interviews etc)
- Assistance with the cost of prescribed medicines
- Some household goods such as beds and other essential items
- Referrals to other appropriate agencies
Our volunteers are trained to listen and provide a range of options and likely outcomes best suited to assist clients make their own decisions.
In addition to providing appropriate material help to clients in times of crisis we also can give ongoing personal support. Our volunteers are trained to provide a "listening ear" and to provide as many options as possible to assist clients to achieve their goals. We can also explain likely outcomes to enable informed decisions to be made.
Sometimes, all that is needed is an opportunity to talk through personal problems with someone who is able to listen and provide informed support. These problems can be associated with a range of ongoing issues such as financial difficulties, relationship breakdowns, homelessness, domestic violence or depression.
All client interviews are strictly confidential on a "one to one" basis and if it is considered in the interests of the client, after discussing appropriate options, our volunteers can refer them to additional support services.
We are here to help.
Advocacy, Information and Referral
We will listen, help, and negotiate on our clients behalf for crisis situations involving the following:
- Employment Issues
- Centrelink, Benefits, Pensions, Concessions
- Rental Disputes
- Credit and payment problems (including Household Utility accounts)
- Consumer complaints
- Equal opportunity issues
- Personal problems
- Legal Matters
- Youth Issues
- Clubs, Organisations
- Neighbour Disputes
- Education and Training
- Immigration Issues
- Drugs and Alcohol
Assistance with filling out forms and/or:
- Letter writing
- Making appointments
- Fax, phone and photocopying services